Privacy Policy

Company TimCop d.o.o. is committed to protecting the privacy of all website users. This Privacy Policy explains what information we collect, how we use it, how we protect it, and what rights you have regarding the processing of your personal data.

By using this website, you acknowledge that you have read and understood this Privacy Policy.

1.Data Controler

TimCop d.o.o.

TAX ID:100455006 I Company Registration Number:08413541

Address

E-mail: office@timcop.com

Phone number: +381 21 846 600

2.What Data Do We Collect?

When you use our website, we may collect the following information:

First and last name
Company name (where applicable);
Email address
Phone number
The content of messages submitted through our contact form or email;
Technical information related to website usage (IP address, device type, browser type, visit time, and other anonymous analytical data).

3.Purpose of Data Processing

We process your personal data exclusively for the following purposes:

Responding to inquiries and requests;
Establishing business communication;
Preparing offers and providing requested information;
Improving website functionality and security;
Analysing website traffic to improve user experience;
Fulfilling legal obligations where applicable.

4.Legal Basis for Data Processing

We process personal data based on:

Your consent
Taking steps at your request before entering into a contract;
Performance of contractual obligations;
Legitimate interests related to business improvement and website security;
Fulfilling legal obligations where applicable.

5.Data Retention

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6.Data Sharing

TimCop will not sell or unlawfully share your personal data with third parties.

Your data may be accessed by trusted partners who provide website hosting, maintenance, analytics, or other IT services, only to the extent necessary for providing these services and with appropriate data protection measures in place.

Data may also be disclosed to competent authorities when required by law.

7.Cookies

Our website uses cookies to ensure proper functionality, analyse website traffic, and improve user experience.

More information can be found in Cookie Policy.

8.Data Security

We implement appropriate technical and organisational measures to protect your personal data from unauthorised access, loss, misuse, or unauthorised modification.

9.Your Rights

In accordance with applicable data protection regulations, you have the right to:

Request access to your personal data;
Request correction of inaccurate data;
Request deletion of your data where legally applicable;
Restrict the processing of your data;
Object to the processing of your data;
Withdraw previously provided consent where processing is based on consent.

To exercise your rights, you can contact us using the email address provided in this Privacy Policy.

10. Links to Other Websites

Our website may contain links to third-party websites. TimCop is not responsible for the content or privacy practices of these websites, and we recommend reviewing their privacy policies before providing any personal information.

11. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in legal requirements or our business practices. Any updates will be published on this page and will become effective upon publication.